Collections Officer

1 week ago


Perth, Western Australia KBH Solutions Full time
About the Role

We are seeking a highly skilled and experienced Collections Officer to join our team at KBH Solutions. As a Collections Officer, you will play a critical role in managing a diverse portfolio of commercial debtors and utilizing your strong negotiation and customer service skills to achieve success in this role.

Key Responsibilities
  • Negotiate payment of outstanding debts and arrange suitable payment plans for commercial clients.
  • Provide exceptional customer service through building and maintaining relationships with clients.
  • Drive the legal process for debt collection, including drafting court documentation and enforcing judgments.
  • Manage matters including litigation, letters, calls, and search tools to achieve revenue targets and service standards.
  • Complete reporting requirements to ensure accurate and timely information.
Requirements
  • Debt recovery experience ideally within a commercial environment.
  • Experience in debt recovery litigation and knowledge of legal processes preferred but not required.
  • Strong negotiation, problem-solving skills, and communication skills.
  • Sound knowledge of Privacy, UCCC, and Legislative requirements.
  • Intermediate skills in MS Excel and Word.
What We Offer

As a Collections Officer at KBH Solutions, you will have the opportunity to work in a dynamic and supportive team environment. You will be responsible for managing a diverse portfolio of commercial debtors and utilizing your strong negotiation and customer service skills to achieve success in this role.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a highly motivated and experienced Collections Officer looking for a new challenge, we encourage you to apply for this exciting opportunity.



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