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Credit Controller
2 months ago
About the Role:
We are seeking an experienced and motivated Credit Controller to join our established national finance team at Epiroc Australia Pty Ltd.
Key Responsibilities:
- Manage a customer ledger, ensuring accurate and timely processing of transactions.
- Develop and maintain strong relationships with customers, resolving disputes and addressing concerns in a professional and courteous manner.
- Perform banking, reconciliations, allocations, and receipting tasks with high accuracy and attention to detail.
- Investigate un-reconciled payments, identifying and resolving discrepancies in a timely manner.
- Provide exceptional customer service, responding to inquiries and resolving issues in a prompt and professional manner.
- Update customer accounts, ensuring accurate and up-to-date information is maintained.
- Analyze data and prepare reports, providing insights and recommendations to improve financial performance.
Requirements:
- Previous experience as a Credit Officer/Controller with a passion for collections and customer service.
- High attention to detail, excellent time management skills, and a proactive approach to customers.
- Ability to work well within a team-based environment, collaborating with colleagues to achieve shared goals.
- Excellent communication skills, with the ability to effectively communicate with customers, colleagues, and management.
What We Offer:
- An attractive remuneration package with competitive allowances.
- Flexible work conditions, including the option to work from home.
- Generous paid parental leave for all parents.
- Above-Normal Entitlements for Long Service Leave.
- Years of service recognition awards.
- Company-paid Income Protection.
- Support of a global company with unlimited career and mobility opportunities.
- A wide range of training opportunities, including internal product training, e-learning, and education assistance.
- Opportunity to be part of a values-driven company, committed to your professional development.
About Epiroc:
Epiroc is a global productivity partner for mining and construction customers, accelerating the transformation toward a sustainable society. We develop and provide innovative and safe equipment, such as drill rigs, rock excavation and construction equipment, and tools for surface and underground applications. We also offer world-class service and other aftermarket support, as well as solutions for automation, digitalization, and electrification. With revenues of over SEK 60 billion in 2023, we have around 15,000 passionate employees supporting and collaborating with customers in around 150 countries.
