Desktop Support Professional

5 days ago


Brisbane, Queensland, Australia beBeeSupport Full time $80,000 - $100,000
Desktop Support Opportunity

We are seeking an experienced Desktop Support professional to fill a 6-month contract assignment.

Key Responsibilities:
  • Providing technical assistance via phone and face-to-face interactions
  • Resolving technical issues with MS Desktop products, MacOS, iOS, Active Directory, Exchange, Remote Desktop Protocol, Zoom, Slack, Teams
  • Maintaining knowledge of MS SCCM, Microsoft Intune, and Jamf for desktop deployment

About the Role:

This is an exciting opportunity to work with a leading organization in Australia's National Research and Education Network (NREN), connecting over one million users nationwide. Our network interconnects universities, research organizations, hospitals, vocational training providers, schools, and museums, facilitating seamless data access and collaboration.

The successful candidate will be responsible for providing exceptional technical support to our users, ensuring timely resolution of technical issues and maintaining a high level of customer satisfaction.

Requirements:

To be successful in this role, you will require:

  • Proven experience in Desktop Support
  • Excellent communication and problem-solving skills
  • Knowledge of MS SCCM, Microsoft Intune, and Jamf

What We Offer:

We offer a competitive salary package and opportunities for career growth and development.



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