End User Services Specialist

5 days ago


Sydney, New South Wales, Australia Bluebayinvest Full time
Job Summary

We are seeking a highly skilled End User Services Specialist to join our team at Bluebayinvest. As a key member of our technical support team, you will be responsible for providing exceptional support to our business users, ensuring a seamless and efficient experience.

Key Responsibilities
  • Manage and resolve technical requests and incidents in a timely and professional manner
  • Provide first- and second-level support for IT-related issues
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • 5+ years of experience in end-user support or a related field
  • Strong technical skills, including Windows, Active Directory, and Citrix
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • A comprehensive total rewards package, including competitive salary and benefits
  • Opportunities for professional growth and development
  • A dynamic and collaborative work environment
  • Recognition and rewards for outstanding performance
About Us

Bluebayinvest is a leading financial institution dedicated to providing innovative solutions to our clients. We are committed to excellence, integrity, and customer satisfaction.



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