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Relocation Coordinator

2 weeks ago

Brisbane, Queensland, Australia beBeeRelocation Full time $67,000 - $83,000
About the Position

At our organization, customer satisfaction is paramount. With a surge in relocation services, we need skilled professionals to deliver exceptional client experiences.

This fixed-term contract role involves coordinating relocations from home and requires strong communication skills, attention to detail, and ability to prioritize tasks efficiently.

Main responsibilities include:

  • Providing outstanding support to clients throughout the relocation process
  • Liaising with suppliers to ensure seamless client experiences
  • Handling requests, resolving issues, and escalating concerns with a solution-focused approach
  • Maintaining accurate records of client information on our digital platform
About You

We seek individuals with prior experience in client coordination within relocation or travel. A comprehensive induction program will equip you with the necessary skills and knowledge.

Necessary qualities include:

  • A willingness to learn new methods and adapt to changing circumstances
  • Clear and friendly communication over the phone
  • Confidence in interacting with people at all levels
  • A logical approach to reassure clients about expectations and processes
  • Effective time management to prioritize tasks and handle busy periods

This is an excellent opportunity to develop your career in client coordination.

About Our Organization

We are a leading Australian business with a 75-year history of growth and innovation. Our specialized units drive excellence in the industry, and we have a diverse workforce across multiple locations.

What We Offer
  • A commitment to staff wellbeing and mental health through our employee assistance program
  • Employee reward platforms and salary packaging options
  • Early wage access and corporate discounts
  • Staff benefits including storage and removals services
  • Recognition programs and opportunities for career advancement
  • A 5-star rated onboarding experience and ongoing training