Relocation Logistics Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeLogistics Full time $90,000 - $120,000
Job Overview

The relocation claims manager role plays a crucial part in ensuring a seamless experience for clients navigating the complexities of relocation logistics.

About This Role
  • Coordinate end-to-end relocation services, encompassing flights, removals, transportation, and accommodation arrangements.
  • Act as the primary point of contact, guaranteeing an efficient and stress-free experience.
  • Liaise with internal teams and external suppliers to manage timelines and deliver exceptional service quality.
  • Balance customer-centric responsibilities (40%) with administrative duties (60%).
  • Manage multiple cases simultaneously with precision and empathy.
Key Responsibilities
  • Expertise in claims management, relocation, travel coordination, or end-to-end logistics is essential.
  • Proven experience in delivering high-quality customer service, preferably in fast-paced settings.
  • Demonstrate strong organizational skills, able to juggle competing priorities with ease.
  • Develop effective communication skills across phone and email channels.
  • A customer-first mindset with a proactive approach to problem-solving is highly valued.

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