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Customer Support Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Specialist. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide timely and effective support to customers via phone, email, and other channels
- Resolve customer complaints and issues in a professional and courteous manner
- Collaborate with internal teams to ensure seamless customer experience
- Stay up-to-date with product knowledge and regulatory requirements
- Contribute to a positive and inclusive team culture
What We Offer:
- A dynamic and supportive work environment
- Opportunities for growth and development in a fast-paced fintech company
- A competitive salary and benefits package
- A flexible working arrangement with 3 days in the office and 2 days at home
- A culture of innovation and entrepreneurship
About Plenti:
Plenti is a fintech lender that provides faster, fairer loans by leveraging its smart technology. We are a dynamic and innovative business that is growing strongly, with a strong focus on customer experience and satisfaction.
Why Join Us?
At Plenti, we value diversity and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all employees. We offer a range of benefits and programs to support your career development and well-being, including flexible working arrangements, volunteer and study leave, and a culture of innovation and entrepreneurship.
