Exceptional Customer Experience Specialist

4 hours ago

Perth, Western Australia beBeeRepresentative Full time $55,000 - $70,000
Customer Service Representative Role

Shaping a brighter future for all requires a dedicated team of professionals who can provide exceptional customer experiences. As a Customer Service Representative, you will be at the forefront of delivering outstanding service to our customers, helping them navigate their needs and ensuring they leave satisfied.

  • Key Responsibilities:
  • Provide exceptional customer service through active listening, empathy, and problem-solving skills.
  • Foster positive relationships with customers, building trust and loyalty.
  • Work collaboratively with colleagues to achieve sales targets and exceed customer expectations.
  • Participate in ongoing training and development to enhance product knowledge and customer service skills.

Requirements:

  • Excellent interpersonal and communication skills.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple customer interactions simultaneously.
  • Flexibility with scheduling, including varied hours across a 24-hour operation.
  • Basic math skills and accuracy when handling cash transactions.
  • Proven ability to maintain confidentiality and handle sensitive customer information with discretion.

What We Offer:

  • Generous hourly rate above industry standard.
  • Job stability with an essential service.
  • 10% discount on in-store items.
  • Supportive health and wellbeing benefits.
  • Free on-site parking.
  • Fuel Discounts.

Why Join Our Team?

  • We pride ourselves on creating a culture where everyone can do meaningful work and be recognized for their efforts.
  • Our team members power growth and development from day one, with training, resources, and support from like-minded individuals.
  • You will enjoy working here because of our commitment to employee satisfaction and career advancement opportunities.

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