Drive Exceptional Customer Experiences
1 day ago
We are seeking a dedicated and passionate individual to drive exceptional customer experiences in our retail environment. As a key member of the team, you will be responsible for delivering outstanding visual merchandising and coaching team members to exceed customer expectations.
This is an exciting opportunity to join our organization as we continue to grow and expand our retail network. You will be part of a talented team who share your passion for fashion and customer service.
The successful candidate will possess strong leadership skills, a genuine desire to be part of our team, and alignment with our values. They will also demonstrate a passion for fashion with a professional personal presentation and ability to build and maintain customer relationships by delivering exceptional customer service.
Key responsibilities include:
- Driving exceptional customer service and supporting visual merchandising to create engaging in-store experiences
- Coaching team members to deliver personalized customer experiences
- Facilitating training on customer service standards with all team members
- Role modelling our values to create a positive team culture
- Leading a high-quality induction experience for new starters
- Maintaining a safe workplace and promoting wellbeing
- Using available data and reports to inform business decisions
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