Customer Service Ambassador

3 weeks ago


Port Douglas, Queensland, Australia Wyndham Destinations Full time

Delivering Exceptional Guest Experiences

We're seeking a skilled Guest Service Generalist to join our team at Travel + Leisure Co. As a key member of our resort operations, you'll be responsible for ensuring that our guests receive the highest level of service and attention to detail.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
  • Manage front office operations, including check-in, check-out, and room assignments.
  • Assist with housekeeping duties, ensuring that guest rooms and common areas are clean and well-maintained.
  • Support food and beverage operations, including food preparation and serving.
  • Perform maintenance tasks, ensuring that guest accommodations and common areas are safe and well-maintained.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including weekends, evenings, and holidays.
  • Immaculate presentation and professional grooming standards.
  • Current driver's license (preferred).

About Us:

At Travel + Leisure Co., we're passionate about delivering exceptional experiences for our guests. We're a values-driven organization that promotes growth and development for our team members. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you



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