Chief Customer Experience Officer

1 day ago

Port Douglas, Queensland, Australia beBeeStore Full time $98,765 - $123,456
Lead and Embed a Customer-Centric Culture

As a Store Manager, you will play a pivotal role in building a high-performing team of product ambassadors within your store. Your primary objective is to lead and embed a culture that fosters customer engagement, teamwork, and results-driven performance.

Key Responsibilities:
  • Enable and empower your Store Management team to provide exceptional customer experiences.
  • Coach your team to deliver multiple brand moments and an elevated flagship experience for customers to shop seamlessly throughout the store.
  • Identify your team's development needs and motivators to drive wellness, engagement, and performance, ultimately building a strong bench for future succession.
  • Work with Field VM and Merch partners to provide customer and store insights to drive results and create great experiences for our customers.
  • Manage store schedules and wages effectively to achieve productivity and wage targets.
  • Advocate for the Cotton On Group Foundation, leading the team on how they can make a life-changing impact on our projects around the world.
About Us:

We are a global fashion and lifestyle retailer with a purpose to make a positive difference in people's lives. With eight brands across 22 countries and 1,500 stores, we are proud of our diverse global workforce and strongly welcome individuals from all backgrounds to join us.

Our team members, who total over 20,000, are making a positive impact through one life-changing foundation. We are committed to creating a workplace culture that values diversity, inclusivity, and teamwork.

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