Service Designer

1 month ago


Sydney, New South Wales, Australia ignite Full time
About the Opportunity

We are seeking a talented Service Designer to join our innovative team within a growing department. As a Service Designer, you will work closely with a diverse team of professionals, contributing to the development of services that prioritize user needs and government objectives.

Key Responsibilities
  • Design end-to-end service journeys, across transactions, products, content, and business processes.
  • Identify and prototype concepts to transform the service based on user needs.
  • Work within an agile approach to deliver designs and research.
  • Prototype transformative concepts aligned with user needs.
Requirements
  • Extensive experience in service design for large-scale transformations, including experience in strategic thinking.
  • Demonstrable experience in solving complex problems based on evidence, analysis, and investigation.
  • Strong track record working in agile and multi-disciplinary teams.
  • Human-Centered Design approach to service delivery.

About Ignite
We are a dynamic and transformational organization, passionate about designing services that have a real impact on users' lives. We thrive in a collaborative environment, working closely with diverse teams of professionals to develop services that prioritize user needs and government objectives.


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