Front Office Manager

2 months ago

Port Douglas, Queensland, Australia Travel + Leisure Co Full time

Unlock Your Potential as a Front Office Manager

At Travel + Leisure Co., we're on a mission to put the world on vacation. As a Front Office Manager, you'll play a vital role in delivering exceptional experiences for our guests and owners. If you're a motivated and results-driven individual with a passion for hospitality, we want to hear from you

About the Role

As the Front Office Manager, you'll be responsible for leading the front office team to ensure seamless day-to-day operations. You'll interact with guests, owners, and resort departments to provide exceptional service and support. Your key responsibilities will include:

  • Motivating and inspiring the front office team to deliver outstanding results
  • Directing and promoting a positive working relationship between resort departments to foster teamwork and collaboration
  • Leading the recruitment, hiring, and training of staff to ensure adequate staffing levels and meet budget guidelines
  • Assisting the Resort Manager in planning, implementing, and monitoring policies and procedures

What We're Looking For

To succeed in this role, you'll need:

  • Proven management abilities and a track record of success
  • Availability and flexibility to meet with clients and ensure high standards are met, including working weekend shifts and public holidays
  • Demonstrated experience in motivating, inspiring, training, coaching, and disciplining employees
  • Excellent communication skills (both written and verbal)
  • Proven ability to recognize and solve problems in the workplace
  • Ability to multitask and work productively in a fast-paced, changing environment
  • Experience in resort hospitality management

Why Join Us?

At Travel + Leisure Co., we offer a dynamic and supportive work environment that promotes growth and development. Some of our benefits include:

  • Professional development funding
  • Discounted hotel stays across Australia, Fiji, New Zealand
  • Subsidized private health cover upon successful completion of probation

About Us

Wyndham Destinations Asia Pacific develops, markets, and sells vacation ownership interests in a network of 51 resorts across Australia, New Zealand, Fiji, Bali, Thailand, Hawaii, Japan, and Europe. We serve more than 60,000 vacation owners in Club Wyndham South Pacific. Our Pacific corporate offices are located on the Gold Coast in Australia, with regional offices in Singapore, Shanghai, Indonesia, Thailand, Japan, and Clark in the Philippines.

Join Our Global Team

At Travel + Leisure Co., we're committed to delivering exceptional experiences for our guests and owners. If you're a motivated and results-driven individual with a passion for hospitality, we want to hear from you We're an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to, including the title and location of the position for which you are applying.

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