Customer Service Coordinator

3 days ago

Adelaide, South Australia beBeeService Full time $90,000 - $123,456
Job Overview

This role involves acting as the primary customer liaison, ensuring exceptional service delivery across all assigned sectors.

  • Analyze customer requirements, create and manage work orders, generate service quotes, and schedule repair and maintenance jobs.
  • Collaborate with the Supervisor or Team Lead to coordinate job assignments, timelines, and repair planning.
  • Resolve warranty inquiries, explain service outcomes, and communicate job status updates with transparency and professionalism.
Key Requirements
  • Vocational diploma, trade certification, or equivalent customer service/technical experience in service coordination or a similar field.
  • Demonstrated financial acumen and ability to interpret service costs, warranty claims, and billing-related inquiries.
  • Exceptional interpersonal skills with emphasis on communication, problem-solving, and customer satisfaction.
  • Familiarity with diagnostic and electronic service tools, and working knowledge of mechanical/technical processes (preferred).
  • Strong attention to detail and experience managing complex workflows and documentation requirements.

To succeed in this role, you must thrive in high-pressure environments, particularly across the Mining, Marine, On-Highway, or Power Generation sectors.

  • Customer Service Coordinator

    7 days ago

    Adelaide, South Australia beBeeCustomerService Full time $45,000 - $85,000

    Key ResponsibilitiesThe role of a Customer Service Officer involves scheduling and coordinating technicians, processing warranty claims, communicating with customers, and managing client accounts. Key responsibilities include prioritizing, scheduling and coordination of Technicians sub-contractors, processing warranty claims, communication with customers...

  • Customer Service Coordinator

    2 weeks ago

    Adelaide, South Australia ACH Group Full time

    OverviewJoin ACH Group as a full time Customer Service Coordinator based at Residential Care Home Kapara in Glenelg. The base pay range is provided by ACH Group; your actual pay will be based on your skills and experience—talk with your recruiter to learn more.Base pay range$33.51/hr - $33.51/hrAbout ACH GroupFor over 70 years, ACH Group, a not for profit...

  • Customer Service Coordinator

    2 weeks ago

    Adelaide, South Australia ACH Group Full time

    OverviewJoin ACH Group as a full time Customer Service Coordinator based at Residential Care Home Kapara in Glenelg. The base pay range is provided by ACH Group; your actual pay will be based on your skills and experience—talk with your recruiter to learn more.Base pay range$33.51/hr - $33.51/hrAbout ACH GroupFor over 70 years, ACH Group, a not for profit...

  • Customer Service Coordinator

    1 week ago

    Adelaide, South Australia ACH Group Full time $60,000 - $80,000 per year

    About ACH Group: For over 70 years, ACH Group a leading not-for-profit in aged care, has enriched the lives of older South Australians. With over 1,900 dedicated individuals working together, we're able to create good lives for our customers. With purpose lead roles across residential care, retirement living, home and community care, health and wellness,...

  • Customer Service Coordinator

    1 week ago

    Adelaide, South Australia beBeeCustomerService Full time $45,000 - $60,000

    Job Opportunity:About Us:In a world where risk management is a canvas of possibilities, we're seeking a skilled Customer Service Coordinator to join our resilient team. With cutting-edge technology and a relentless pursuit of excellence, you'll be part of a dynamic group that delivers results.We're Australia's largest Third Party Administrator (TPA),...

  • Customer Service Coordinator

    1 week ago

    Adelaide, South Australia beBeeCustomer Full time $60,000 - $80,000

    About our Organisation">The Detmold Group is a family-owned and operated global business partnering with some of the world's largest and most iconic food and retail brands to create world-class packaging for a better tomorrow. Our business is focused on making a positive impact for our people, our partners and our planet whilst keeping our customers at the...

  • Project Coordinator

    2 weeks ago

    Adelaide, South Australia beBeeCustomerService Full time $70,000 - $90,000

    Job Title: Customer Service and Project Coordinator Job Description:This is a fantastic opportunity for a motivated and detail-oriented individual to join our team as a Customer Service and Project Coordinator. In this role, you will be responsible for providing exceptional customer service and coordinating projects from start to finish.You will work...

  • Customer Service Coordinator

    7 days ago

    Adelaide, South Australia Stratco Full time

    **Join a national leader in Australian retail and manufacturing**:- ** Benefit from Stratco ongoing training & development programs**:- ** Part-time opportunity | Great work life balance****ABOUT STRATCO**Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing...

  • Customer Service Coordinator

    1 week ago

    Adelaide, South Australia beBeeCustomerService Full time $50,623 - $76,459

    We are seeking a highly motivated and adaptable professional to support the daily operations of our organisation through effective rostering, customer service, and administration.As a key member of our team, you will play a vital role in ensuring seamless service delivery and collaborating with cross-functional teams.Your responsibilities will include:First...

  • Senior Customer Service Coordinator

    3 days ago

    Adelaide, South Australia beBeeCareer Full time $80,800 - $106,250

    Administrative Support RoleThe Program Service Planner role provides administrative support to teams in managing delivery of services with contracted providers. You will work with customers to support independence and live in their own homes, liaising with care coordinators and provider partners to coordinate service delivery, respond to feedback, maintain...