Return to Work Specialist

5 days ago

Melbourne, Victoria, Australia Employers Mutual Management Pty Ltd Full time

About Us

Employers Mutual Management Pty Ltd is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to provide ongoing support to injured workers through a return-to-work journey that is safe, sustainable, and beneficial to all parties involved.

The Opportunity

We are seeking a skilled Return to Work Specialist to join our diverse team based in Melbourne. As a key member of our team, you will have the opportunity to make a positive impact on someone's life every day.

Your Responsibilities

  • Provide specialist assistance and one-on-one support to team members regarding all facets of claims management strategy.
  • Work closely with Case Managers to develop and implement safe and sustainable return-to-work outcomes.
  • Collaborate with Occupational Rehabilitation providers to ensure effective rehabilitation and return-to-work goals are established.
  • Provide specialist advice on complex claims strategy and undertake return-to-work activities, inclusive of direct engagement with external stakeholders.
  • Review and provide feedback on current claims management practices to identify emerging trends and areas for improvement.

About You

  • Demonstrated experience in claims and/or injury management.
  • Proven ability to engage with external stakeholders to support outcomes for injured workers.
  • Sound understanding of legislative and commercial contract requirements and performance measures.
  • Ability to accurately interpret relevant legislation (including Acts, Regulations, and case law).
  • Experience in providing training and coaching to improve capability of claims team members.

What We Offer

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. Our benefits include:

  • A vibrant, collaborative, and innovative team culture.
  • Flexibility with the opportunity to work from home when fully trained in your role.
  • A corporate wellbeing program with discounted health insurance and gym membership.
  • Access to discounts at over 350 retailers through our Rewards Hub program.
  • Entitlement to an annual tenure and performance-based recognition reward.
  • Comprehensive learning and development support.
  • Company-wide events to celebrate success.
  • Quarterly Reward and Recognition Awards.
  • Up to 16 weeks paid parental leave, plus super.

We are an equal opportunity employer and are committed to maintaining a workplace where everyone feels valued and respected. If you are a motivated and experienced professional looking for a new challenge, please apply now.

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