
Software Lifecycle Operations Manager
2 weeks ago
We are seeking an experienced and skilled professional to fill the role of Software Lifecycle Specialist. This position is a key part of our Client Success team, where you will play a vital role in managing the software agreement lifecycle for our clients.
The ideal candidate will have a strong understanding of Cisco Software Programs, technology, and key licensing schemes. You will be responsible for building and nurturing internal and external relationships with key stakeholders, advocating and advising clients throughout the duration of their agreement to ensure they realize value from their investment.
- Main Responsibilities:
- Manage the software agreement lifecycle for clients
- Build and nurture relationships with internal and external stakeholders
- Advise and advocate for clients throughout the agreement duration
- Identify opportunities to maximize NTT Data's profitability through vendor programmatic funding mechanisms
Required Skills and Qualifications:
- Strong understanding of Cisco Software Programs, technology, and key licensing schemes
- Experience in sales and/or client success engagements within a commercial service offering environment
- Knowledge and understanding of other software vendors solutions
- Demonstrated experience in proactive engagement with clients to support the Sales Specialist achieve on time renewals and maximise growth opportunities
- Excellent interpersonal skills with the ability to develop and maintain solid stakeholder relationships across client organizations
Benefits:
- Flexible and hybrid working
- Leave options that allow you to contribute to your community, study, or just take time to recharge
- A parental leave policy that supports parents and carers
- Income protection insurance
- A comprehensive wellbeing program and associated benefits
About Us:
NTT DATA is a global leader in business and technology services, committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
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