Senior Operations Manager
3 weeks ago
We are seeking a highly skilled and experienced Senior Operations Manager to join our team at Bupa Dental Chatswood. As a Practice Manager, you will play a critical role in leading our practice team to deliver exceptional patient care and drive business growth.
About the Role:
- Lead a high-performing practice team to achieve excellent patient satisfaction and business outcomes.
- Assist with financial management, maintaining accurate records and ensuring compliance with regulations.
- Maintain high standards of infection control, sterilisation, and stock management.
- Provide exceptional customer service, manage patient relationships, and process transactions efficiently.
- Develop and implement marketing strategies to attract new patients and grow the practice.
- Recruit and select talented staff members who share our values and commitment to excellence.
About You:
- Minimum 3 years of experience in dental or healthcare management, with a proven track record of success.
- Strong business acumen, leadership skills, and ability to motivate and develop teams.
- Excellent communication, interpersonal, and customer service skills.
- Able to work effectively in a fast-paced environment, prioritising tasks and managing multiple projects simultaneously.
- Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer:
- A competitive salary range of $80,000 - $110,000 per annum, depending on experience.
- Opportunities for professional development and career advancement within our organisation.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- A comprehensive benefits package, including paid parental leave, reward and recognition programs, and access to exclusive discounts.
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