Administrative Support Specialist

1 week ago


Australia North East Auto Group Full time
About the Role

We are seeking enthusiastic administrators to join our team at Northeast Auto Group. This is a fantastic opportunity to work in a dynamic and fast-paced environment, supporting our Sales and Service departments.

Key Responsibilities
  • Operate a busy phone switchboard and handle walk-in inquiries in a professional and courteous manner.
  • Assist with technical inquiries and provide accurate information to customers.
  • Liaise with the sales team and workshop manager to ensure seamless business operations.
  • Provide exceptional customer service and hospitality to customers and visitors in the dealership.
  • Ensure the presentation of the showroom and meeting rooms are impeccable at all times.
  • Carry out a range of general administrative duties, including maintaining accurate records of customer interactions.
  • Work closely with other team members, including sales and technicians, to ensure a seamless customer experience.
Requirements
  • Prior reception, service advisor or customer service experience is essential.
  • Mechanical knowledge or a willingness to obtain is highly desirable.
  • A friendly, client-focused attitude is essential.
  • A driver's license is essential.
  • Ability to prioritize and multitask competing priorities.
About Us

Northeast Auto Group is a national award-winning automotive retail and service organization employing 600 people across Australia. We deliver a complete customer experience through multiple business units, providing the highest quality of service and innovative solutions.

We are a high-performance business, built on hard work and skillfulness. We employ the best and invest in our people to ensure their knowledge is second-to-none. We go the extra mile and always deliver.



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