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Experience Service Coordinator
3 weeks ago
We are seeking a highly skilled and experienced Marina Concierge to provide exceptional customer service and ensure a seamless experience for all guests.
Key Responsibilities:- Coordinate vessel arrivals, departures, airport transfers and resort pickups
- Meet and greet vessel owners and crew into the marina and moorings
- Ensure high standards of customer satisfaction and guest care
- Fulfill daily requests from skippers, including cleaning and detailing of vessels, laundry and linen services, and administrative tasks
- Process payments and deal with general enquiries in a pleasant and efficient manner
- Assist with marina office and boatyard duties as required
- Currrent QLD driver's license
- Ability to obtain an RDA qualification
- Coxswain 3 certification
- Current First Aid and Advanced Resuscitation training
- Strong administrative skills and attention to detail
- High standard of personal presentation and communication skills
We are a dynamic and innovative organisation that creates wonder-filled experiences for our guests, employees and community. We strive to make Hamilton Island a great place to visit and work.
