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Administrative Services Manager

1 month ago


East Albury, New South Wales, Australia Retire Australia Full time
About the Role

We are seeking a highly skilled Administrative Services Manager to join our team at Murray Gardens Retirement Village in Albury NSW.

Job Description

This is an exceptional opportunity to work in a dynamic and supportive environment, responsible for high-level administrative duties, ensuring precision, timing, and professionalism. In addition, you will be required to act as Village Manager when needed, implementing budgets, mastering operational policies, and aligning with legislative requirements.

Your key responsibilities will include:

  • Coordinating the payment of invoices
  • Preparing and receiving revenue in accordance with financial procedures
  • Responding to emergency alarm calls from residents in strict accordance with Village procedures and guidelines
  • Responding and escalating complaints while maintaining effective relationships with all residents
  • Liaising with local community groups to coordinate the provision of services and social resources
  • Forwarding sales challenges that arise with outgoing residents, incoming residents, solicitors, and other stakeholders
  • Assessing, reporting, and actioning any risks and hazards
  • Assisting in the completion of WHS Monthly Action Plans
Requirements

To succeed in this role, you will need:

  • Demonstrated success in a similar role
  • Demonstrated knowledge of current industry developments and standards
  • Sound knowledge in Microsoft Suite, database applications, and basic financial systems
  • Ability to build rapport and resilience to deal with client complaints
  • Ability to manage and understand the diverse needs and wants of our clientele
  • National Police Check (or ability to obtain)
  • First Aid & CPR Certificate (or ability to obtain)
  • Ability to pass a pre-employment medical and drug and alcohol test
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary range of $80,000 - $110,000 per annum
  • The wellbeing of all RetireAustralia team members is our priority, with regular initiatives such as safety training, wellness challenges, mental health awareness programs, and a free annual flu vaccination program
  • A dedicated learning and development team, providing opportunities for personal and professional growth
  • A free and confidential Employee Assistance Program to support work-related and personal issues