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Customer Service Administrator

7 months ago

Fairfield East, Australia Komatsu Full time

Global OEM who will invest in your development with training.
- 12-Month Fixed Term Opportunity.
- Office-Based | Rostered Public Holidays | Flexible start options**The Opportunity**:
As a Customer Support Administrator, you will be the first point of contact for our customers, providing timely and effective assistance with their inquiries; supporting and managing administration functions, clerical services & parts ordering to ensure effective and efficient operations for the business unit.

If you thrive in a fast-paced, high-volume environment and enjoy delivering top-notch customer service, this role is perfect for you.

**Role Located: Fairfield, NSW**

**Komatsu benefits**:

- ** Families Policy**:16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefit.
- ** Financial**:Income Protection Insurance provided through our company superannuation fund.
- ** Career**:Recognition, awards, flexibility, further education studies and internal career development.
- ** Health**:Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
- ** Travel**: Discounts with Avis, Qantas, Crown, IHG and travel agents.
- ** Yearly Bonus**: Potential to receive a yearly bonus.
- ** Referral Program**:$3000 referral payment for referring a successful new employee to Komatsu.

**What we are looking for**:

- Proven experience in customer service or administrative roles.
- Previous parts or mechanical knowledge is desirable.
- Systems savvy with experience in MS Office suite.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Ability to multi-task and prioritise in a face-paced environment.
- Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive._