Customer Service Representative

1 month ago


Sunshine Coast, Australia SULLIVAN NICOLAIDES PATHOLOGY Full time

Sullivan Nicolaides Pathology, a leading pathology company in Australia, is seeking a part-time Relief Pathology Specimen Collector to join their team working in collections centres on the Sunshine Coast.

Job Summary

This role involves taking blood samples from patients and maintaining positive relationships with external clients, GPs, and Medical Centre staff. The successful applicant will have a commitment to service excellence, good interpersonal and liaison skills, and be able to work in a fast-paced environment.

About the Role
  • Take blood samples from patients in hospital settings
  • Treat patients with care and compassion
  • Receive urine and faeces samples
  • Record patient information
  • Complete online training via the eLearning training system
  • Liaise with referrers and ancillary services in a hospital setting

The role also involves working in various locations across the Sunshine Coast, including Caloundra to Gympie, and may require working shifts between 6 am - 9 pm Monday to Friday, with a rotation on weekend rosters.

About You

We are looking for someone who:

  • Enjoys variety within their role
  • Is a good communicator
  • Is flexible
  • Is a proud advocate of SNP, its policies and procedures
  • Has a willingness to increase skill-based as required
  • Displays efficient time management and problem-solving skills
What We Offer
  • An attractive hourly rate
  • Fitness Passport - staff have access to discounted gym memberships at any participating gym
  • Parental and Adoption Leave - 12 weeks of paid parental leave and adoption leave
  • Employee Assistance Program - free, confidential counselling services
  • Private Health Insurance - discounted private health insurance through BUPA, HCF, and Medibank Private
  • Pathology Services - bulk billed pathology services for staff and immediate family
  • X-Ray Services - bulk billed X-Ray and diagnostic imaging services through Queensland X-Ray
Estimated Salary: $60,000 per annum

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