Retail Customer Experience Specialist

2 weeks ago

Liverpool City Council, Australia beBeeCustomerSales Full time $60,000 - $80,000

Customer Sales and Service roles are a vital part of our business, ensuring every customer interaction is positive and memorable. We're looking for individuals who can provide exceptional service, create moments that matter, and contribute to our sales performance.

About the Role

This role involves providing genuine service and creating moments that matter with customers. You will use your strong customer service skills to contribute to positive sales performance, maintain exceptional showroom presentation and merchandising standards, process stock, and receive, dispatch, and store.

Key Responsibilities
  • Always have a safety focus to ensure your safety, and that of your teammates and customers.
  • Provide excellent customer service and create moments that matter with customers.
  • Use your strong customer service skills to contribute to positive sales performance.
  • Maintain exceptional showroom presentation and merchandising standards.
  • Process stock, receive, dispatch, and store.
  • Be an enthusiastic, cooperative, and collaborative team member, contributing to a positive team culture.
Benefits

We offer a range of benefits, including:

  • A safe and inclusive team environment.
  • Attractive team member pricing across all GPC AP businesses.
  • Industry award rates of pay, penalty rates, and fortnightly pay cycle.
  • Employee reward and recognition programs.
  • No late-night trading.
  • Ongoing training and career development.
  • A private Facebook group to keep in touch with work peers from around the country.
What We Offer

We are passionate about delivering careers and experiences that are supportive, rewarding, and inclusive. Our team members are valued and appreciated, and we deliver results and continuous improvement.

We conduct our business without regard to protected characteristics and strive to create a workplace where everyone feels welcome and respected.

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