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Retail Customer Experience Specialist
3 weeks ago
As a retail organisation, we strive to create memorable experiences for our customers. Our team members play a vital role in making this happen.
We are looking for enthusiastic individuals who can provide exceptional customer service and work effectively in a fast-paced environment.
This is a casual position requiring flexibility to work day/night shifts and weekends across a Monday-to-Sunday roster.
Candidates should have a passion for retail and customer service. Your ability to think on your feet and respond to customer needs with proactive solutions will make you an asset to our team.
Clear communication skills and the ability to maintain a positive attitude, even in challenging situations, are essential.
Flexibility to help out during the week, evenings and weekends is also required.
Responsibilities
- Provide excellent customer service by responding promptly to customer inquiries and resolving issues efficiently.
- Use initiative to respond to customer needs and offer proactive solutions.
- Maintain clear and respectful communication with customers and colleagues.
- Be flexible to work varied shifts, including days, nights and weekends as required.
Benefits
- Enjoy up to 50% discount off branded products, including Bonds, Sheridan and Bras N Things.
- Access to discounted health insurance cover and Employee Assistance Program (EAP) + access to Health & Well-being app with perks like gym, fitness and nutrition discounts.
- Staff referral program rewards you for helping place retail management and support centre roles.
- Study Assistance to further education in your current role/career.
About Us
Our company values diversity and inclusion, striving to cultivate a workplace culture that is vibrant and inclusive. We encourage applicants from all backgrounds and abilities to apply, supporting them to reach their full potential both personally and professionally.
We motivate our employees to bring their true selves to work and provide opportunities for growth and development.
