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Customer Experience Specialist

3 weeks ago

Lismore City Council, Australia beBeeSneaker Full time $35,000 - $55,000
Customer Experience Specialist

We are seeking a Customer Experience Specialist to join our team. As a key member of the sales floor, you will play an integral part in driving sales and operational excellence.

The Role:

Key Responsibilities include:

  • Providing exceptional customer service and delivering an unforgettable shopping experience
  • Supporting the management team in achieving sales targets
  • Contributing to a positive and energetic store environment

Requirements:

To be successful in this role, you will bring:

  • Proven customer service experience in a retail or hospitality environment
  • A passion for streetwear and sneaker culture
  • Strong communication and interpersonal skills
  • Ability to work well under pressure and meet deadlines

Benefits and Culture:

  • Discounted Accent Group brands
  • Access to Employee Benefits program including EAP, Gym Memberships & Health Insurance packages
  • Opportunity to progress within the business and receive ongoing training and support

Work Environment:

Our stores are fast-paced and energetic environments where you will have the opportunity to work amongst premium products alongside fellow passionate and dedicated team members.

Working Hours:

Full availability for late-night trade and weekends, as well as Monday to Wednesday day shifts is required.