Customer Experience Specialist

2 days ago

Wollongong City Council, Australia beBeeCustomerExperience Full time $45,000 - $55,000

We are seeking a dedicated and passionate individual to join our retail team as a Customer Experience Specialist.

Key Responsibilities:
  • Support customers with their home entertainment needs, including TVs, stereos, and gaming consoles.
  • Contribute to the success of our store by maintaining high customer service standards and assisting with sales floor merchandising.
  • Collaborate with colleagues to achieve business objectives and drive sales growth.

This is an entry-level opportunity that offers the chance to develop valuable skills and experience in a dynamic retail environment.

We value diversity and inclusion and are committed to providing a work environment that promotes these values.

We welcome applications from candidates of all backgrounds and perspectives.

The ideal candidate will be eager to learn and grow with our team, possess excellent communication skills, and have a passion for home entertainment, music, movies, technology, appliances, and/or games.

Sales growth and customer satisfaction are key performance indicators for this role. We encourage motivated and enthusiastic individuals to apply.

We operate in a fast-paced retail environment where no two days are the same. As a Customer Experience Specialist, you will play a vital role in creating an exceptional customer experience.

We believe in investing in our people and offer opportunities for growth and development. If you are looking for a challenging and rewarding career, we invite you to apply.

Required Skills and Qualifications:
  • A passion for delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
  • A willingness to learn and take on new challenges
Benefits:
  • Ongoing training and development opportunities
  • A supportive and inclusive work environment
  • The chance to work with a dynamic and innovative team
  • A competitive salary and benefits package
Others:

Please note that we are an equal opportunities employer and welcome applications from candidates of all backgrounds and perspectives.

We are committed to providing a safe and healthy work environment and expect all employees to adhere to our health and safety policies.

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