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Retail Experience Leader

2 weeks ago

Shellharbour City Council, Australia beBeeCustomercentric Full time $60,000 - $80,000
Lead Retail Experience Specialist

This role offers an opportunity to excel in a dynamic retail environment, delivering exceptional customer experiences and inspiring your team to reach their full potential.

About the Job

You will lead from the front, driving sales growth and achieving KPIs while fostering a positive work culture. Key responsibilities include:

  • Delivering outstanding customer service, ensuring each interaction meets or exceeds expectations.
  • Leading, motivating, and developing your team to achieve sales targets and business objectives.
  • Maintaining accurate inventory levels, guaranteeing stock availability for customers.
  • Crafting visually appealing shopping experiences, prioritizing safety and product accessibility.
  • Fostering collaboration with fellow leaders and departments to drive overall store success.
About You

To succeed in this role, you must have:

  • A proven track record in retail leadership, with a strong focus on delivering exceptional customer experiences.
  • Excellent communication skills, enabling you to build connections with colleagues and customers alike.
  • The ability to thrive in a fast-paced environment, adapting to shifting priorities with ease.
Our Culture

We value diversity and inclusion, creating a workplace where everyone feels valued and supported. Our benefits package includes:

  • Generous RDOs and leave entitlements.
  • Team member discounts across various retailers.
  • A great work-life balance, with limited weekend shifts.
  • An industry-leading Growing Families policy.