Customer Experience Specialist

1 day ago

Liverpool, Australia beBeeHospitality Full time $60,000 - $80,000
Job Description

We are seeking a Customer Experience Specialist to join our team. In this role, you will provide exceptional service to our guests at every stage of their stay.

Duties and Responsibilities
  • Provide personalized service during check-in, check-out, and throughout the guest stay.
  • Assist in effectively running the day-to-day operations of the Front Office Department.
  • Handle guest queries, requests, and feedback promptly and with a solutions-focused approach.
  • Maximize occupancy through upselling and promoting hotel services.
  • Maintain accurate payment handling and compliance with hotel policies.
Requirements

To be successful as a Customer Experience Specialist, you will require:

  • Exceptional customer service skills, communication, and time management skills.
  • A professional appearance that represents our brand well.
  • A friendly and outgoing personality.
  • The ability to work as part of a team.
  • A willingness to use initiative and strong problem-solving skills.
  • Strong analytical skills with a high level of computer literacy and accuracy.
  • Flexibility to work a rotating roster including mornings, evenings, weekends, and public holidays.
What We Offer

As a Customer Experience Specialist, you will enjoy:

  • Learning and development opportunities.
  • A dynamic and inclusive work environment.
  • On-site parking, duty meals, and free laundry.
About Us

We are committed to diversity and inclusion and aim to attract, recruit, and promote diverse talent.

  • Customer Experience Specialist

    1 day ago

    Liverpool, Australia beBeeExperience Full time $44,000 - $84,000

    Customer Experience SpecialistDeliver exceptional service to drive sales and support store operations.A Day in the LifeProvide an outstanding experience for each customer, embodying our brand values.Collaborate with your team to meet personal and store sales targets.Manage stock and maintain a well-organized store environment.Develop captivating visual...

  • Customer Experience Specialist

    1 day ago

    Liverpool, Australia beBeeAttendant Full time $56,000 - $68,000

    Job Overview:We are seeking a skilled and attentive Attendant to provide exceptional customer experiences for our patrons. The ideal candidate will maintain a safe, clean, and welcoming environment while enforcing our RSA & RCG policy. Main Responsibilities: Provide high-quality customer service Maintain a safe and clean environment Enforce the Club RSA &...

  • Customer Experience Associate

    1 day ago

    Liverpool, Australia beBeeService Part time $40,000 - $80,000

    Customer Experience AssociateAbout the Position:The ideal candidate will provide a unique, joyful experience to every customer reflecting our brand values.Key Responsibilities:Deliver exceptional customer service through active listening and empathy.Collaborate with colleagues to achieve individual and store sales targets.Assist in inventory management to...

  • Customer Experience Coordinator

    1 week ago

    Liverpool, Australia beBeeCustomerExperience Full time $55,000 - $75,000

    Job DescriptionWe are seeking a highly skilled and motivated Customer Experience Coordinator to join our team. In this pivotal role, you will play a crucial part in delivering exceptional customer service, ensuring clients receive the best possible solutions.Key Responsibilities:Support clinic operations, working closely with clinicians and hearing...

  • Customer Experience Champion

    4 days ago

    Liverpool, Australia beBeeLibraryService Full time $42,320 - $45,856

    Job DescriptionAs a Library Customer Service Officer, you will be responsible for delivering exceptional customer service and best practice library services across our libraries.Key ResponsibilitiesProvide high-quality customer service to clients in a fast-paced environmentAssist with information enquiries and resolve customer issues in a professional...

  • Customer Experience Representative

    2 weeks ago

    Liverpool, Australia beBeeCustomer Full time $50,000 - $80,000

    Job Role OverviewThe Client Service Officer position is a part-time opportunity to support a dynamic customer service environment, delivering quality hearing health care outcomes for clients and collaborating with clinicians and hearing technicians.Key ResponsibilitiesDeliver exceptional customer service by empathizing with clients' hearing journeys and...

  • Customer Experience Leader

    21 hours ago

    Liverpool, Australia beBeePassionate Full time $90,000 - $120,000

    Lead with Passion and Drive SuccessWe are seeking a skilled professional to fill the position of Floor Manager at one of our retail locations.Key Responsibilities:Collaborate with the Store Manager to lead the team in delivering exceptional customer experiencesDrive success in the store by providing ongoing training, mentoring, and feedbackMotivate the team...

  • Customer Experience Manager

    2 weeks ago

    Liverpool, Australia beBeeRetail Full time $84,672 - $135,460

    Job OpportunityWe are seeking a passionate retail leader to fill a 12-month parental leave cover opportunity.Sunday to Thursday working scheduleThe ideal candidate will excel in leading high-performing teams, delivering outstanding customer experiences, and driving sales and service excellence.Key Responsibilities:Leading by example and delivering top-tier...

  • Deliver Exceptional Customer Experiences

    1 day ago

    Liverpool, Australia beBeeCustomerExperience Full time $50,000 - $80,000

    Key Role: Customer AssistantJob DescriptionThis role involves delivering exceptional customer experiences and supporting the team in achieving business objectives.Utilize strong communication skills to address customer queries and concerns effectively.Collaborate with colleagues to meet sales targets and enhance customer satisfaction levels.Stay updated on...

  • Team Lead

    1 day ago

    Liverpool, Australia beBeeLeadership Full time $97,400 - $115,500

    Key Responsibilities:Develop and maintain strong relationships with regular customers and the local community.Support the Publican to ensure seamless daily operations, safety, and exceptional customer experiences.Utilize supervisory skills to lead a high-performing team, fostering a positive and productive work environment.Critically evaluate situations to...