Software Delivery Expert

We believe that everything starts with our people. At Motorola Solutions, we're a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, schools, hospitals and businesses.

At Motorola Solutions, we create technologies our customers call their lifeline. Our communications, software, video, and services technology platforms help our customers work safely and efficiently. Whether it's assisting firefighters to see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses worldwide, our work supports those who put their lives on the line to keep us safe.

The MDC is part of the Software Enterprise, Mobile Video and Cybersecurity Organisation. As a fully integrated R&D and Delivery site, the MDC is responsible for conceptualizing, designing, developing, and delivering mobile software and services that transform first responder operational response, coordination, and management.

We are Inclusive. We foster an inclusive culture where diversity, fairness, and belonging are core to our business. We are innovative. We constantly create ingenious solutions to the real challenges of today, tomorrow and beyond. We are passionate. We meet every challenge with energy and determination, always pursuing ever-higher standards. We are driven. We keep it simple by focusing on what matters most so we can seize opportunities quickly and confidently. We are accountable. We stand behind the work we do, the contributions we make, and the high business standards we maintain. We are partners. We succeed together because we respect all individuals and value contributions from colleagues and customers alike.

About The Opportunity As a Technical Project Manager, you will be key in overseeing software deliveries of the Melbourne Design Centre products and solutions.

Key Responsibilities:

• Overseeing the delivery and maintenance of PSCore mobile solutions throughout the Software Development, Deployment, and Support Lifecycle
• Proactive schedule management for software delivery, leveraging best practices and tools to track progress, mitigate risks, and ensure timely completion
• Proactive management of delivery dependencies across MDC teams, stakeholders, and customers, ensuring timely and high-quality delivery through data analysis, collaboration, and risk mitigation
• Proactive planning and management of delivery resources, including access, security, equipment, tools, and engineering allocation, to ensure timely and efficient delivery
• Maintain professional delivery standards through robust quality processes and continuous improvement, driven by proactive and reactive analysis of built-in quality and QA certifications
• Support pre-sales with bid and tender preparation, including forecasting effort, cost, and pricing for deployments
• Responsible for the planning and management of change requests, including the coordination of requirements gathering and effort estimation
• Provide timely resolution to critical production issues affecting end-users, requiring collaboration with internal teams, stakeholders, and customers and occasional after-hours work
• Demonstrate a customer-first approach and mindset, consistently considering the customer's perspective and potential impact on all decisions, tasks, and release management activities
• Support the Scrum Team's daily tasks, aligning with Agile Scrum and Waterfall methodologies based on alignment with customer ways of work
• Improving and standardizing software delivery management across customer engagements through proactive leadership
• Gaining an understanding of and documenting the customer's requirements and business processes
• Providing advice, support, recommendations, and technology-based solutions based on Motorola product(s) to address the customer's business needs
• Identifying issues, risks, and benefits of proposed solutions and outlining business impact
• Providing support to the scrum team during the implementation phase to deliver a solution that aligns with the customer's requirements and agreed schedule, while adhering to established workflows and practices