Customer Support Specialist

7 days ago


Melbourne, Victoria, Australia administrator Full time
Job Overview

Job Title: Customer Support Representative

Location: Remote

Job Type: Full-Time

Job Summary: As a Customer Support Representative, you will be the primary point of contact for our customers. Your key responsibilities will include handling customer inquiries, resolving issues, and providing exceptional service to ensure a positive experience. You will collaborate with other team members to deliver prompt and accurate responses to customer needs.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Provide exceptional customer service to ensure a positive experience.
  • Collaborate with other team members to deliver prompt and accurate responses to customer needs.
  • Stay up-to-date with product knowledge and company information to effectively address customer inquiries.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and ability to think critically.
  • Ability to maintain confidentiality and handle sensitive information.


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