Customer Support Specialist
3 days ago
We are seeking a highly skilled and motivated Customer Support Specialist to join our team at Abcam. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to our brand.
Key Responsibilities- Technical Support: Provide expert technical support to customers via phone, email, and chat, resolving complex issues and answering product-related questions.
- Product Knowledge: Stay up-to-date with our products and services, including new releases and updates, to provide accurate and informed support.
- Communication: Develop and maintain strong relationships with customers, responding to their inquiries and concerns in a timely and professional manner.
- Documentation: Maintain accurate and detailed records of customer interactions, including issues resolved and customer feedback.
- Education: Bachelor's degree in a related field, such as computer science, engineering, or business.
- Experience: 2+ years of experience in a customer-facing role, preferably in a technical support or sales environment.
- Skills: Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and prioritize multiple tasks.
- Competitive Salary: A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
- Opportunities for Growth: Opportunities for career advancement and professional development, including training and education programs.
- Collaborative Environment: A collaborative and dynamic work environment, with a team of experienced professionals who are passionate about delivering exceptional customer support.
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Customer Support Specialist
7 hours ago
Melbourne, Victoria, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe're seeking a highly skilled Clinical Support Specialist to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our customer support team, you will be responsible for delivering exceptional support to our clients, ensuring their needs are met and their experiences are exceptional.Key Responsibilities:Provide timely...
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Customer Support Specialist
3 days ago
Melbourne, Victoria, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleServe as the primary point of contact, delivering exceptional customer support and resolving technical customer issues swiftly and accurately.Key ResponsibilitiesResolve customer inquiries and issues in a timely and professional mannerCollaborate with cross-functional teams to identify recurring customer issues and contribute to improvement...
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Customer Support Specialist
7 days ago
Melbourne, Victoria, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleServe as the primary point of contact, delivering exceptional customer support and resolving technical customer issues swiftly and accurately.Key ResponsibilitiesResolve technical customer issues swiftly and accurately, escalating to the appropriate teams when necessary.Collaborate with cross-functional teams to identify recurring customer...
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Customer Support Specialist
9 hours ago
Melbourne, Victoria, Australia Square Full time{"title": "Customer Support Specialist", "description": "Unlock Your Potential as a Customer Support SpecialistAt Square, we're on a mission to empower businesses to succeed. As a Customer Support Specialist, you'll play a vital role in helping our sellers overcome challenges and achieve their goals.As a key member of our Customer Success team, you'll engage...
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Customer Support Specialist
3 days ago
Melbourne, Victoria, Australia Hornblower Group Full timeAbout the OpportunityHornblower Group is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our Client Success team, you will play a critical role in providing exceptional support to our clients.Key ResponsibilitiesRespond to customer inquiries in a timely and accurate manner, providing solutions to technical issues and...
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Customer Support Specialist
7 days ago
Melbourne, Victoria, Australia Seed Heritage Full timeJoin Our Team as a Customer Support Specialist Why Choose Seed Heritage? Enjoy generous discounts across all Seed Heritage brands. Experience a casual work environment with a clear path for career advancement. Become part of a supportive team culture that values collaboration. We are excited to welcome a new Customer Support Specialist to our dedicated...
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Customer Support Specialist
6 days ago
Melbourne, Victoria, Australia carsales Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at carsales Dealer Services. As a key member of our support team, you will be responsible for providing exceptional customer service to our dealers, performance managers, and business development managers.Key ResponsibilitiesProvide technical...
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Customer Support Specialist
6 days ago
Melbourne, Victoria, Australia carsales Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at carsales Dealer Services. As a key member of our support team, you will be responsible for providing exceptional customer service to our dealers, performance managers, and business development managers.Key ResponsibilitiesProvide technical...
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IT Support Specialist
9 hours ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeIT Support SpecialistWe are seeking a skilled IT Support Specialist to join our dynamic IT team. As a Desktop Engineer, you will provide top-notch support to end-users, troubleshoot and resolve technical issues, and collaborate with other IT teams to ensure timely and effective problem resolution.Key Responsibilities:Provide prompt and efficient technical...
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Customer Support Specialist
7 days ago
Melbourne, Victoria, Australia ReadyTech Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at ReadyTech. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and resolve issues in a...
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IT Support Specialist
3 days ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with a leading organization in the Information and Communication Technology sector, seeking an experienced IT ServiceDesk Engineer to join their Help Desk and IT Support team.As a key member of the team, you will be responsible for providing Level 1 support to users, working closely with a small team of IT specialists to...
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IT Support Specialist
9 hours ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is seeking an experienced IT ServiceDesk Engineer to join a dynamic team in the healthcare sector.As a key member of the IT support team, you will provide Level 1 support to users, working closely with a team of IT specialists to resolve service desk tickets and complex issues.Key Responsibilities:Assist the Level 1 team in resolving service...
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Customer Support Specialist
5 days ago
Melbourne, Victoria, Australia eFinancialCareers Ltd. Full timeAbout the RoleWe are seeking a highly skilled and multilingual Customer Support Specialist to join our global support team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving complex customer cases, and utilizing your analytical skills to identify process improvements.Key...
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IT Support Specialist
7 days ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full timeMilestone IT is currently working with a leading organization in the Information and Communication Technology sector, seeking an experienced IT ServiceDesk Engineer to join their Help Desk and IT Support team.As a key member of the team, you will be responsible for providing Level 1 support to users, working closely with a small team of IT specialists to...
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Customer Support Specialist
6 hours ago
Melbourne, Victoria, Australia carsales Full time{"Job Title": "Customer Support Specialist", "Job Description": "What We OfferA dynamic and supportive work environment where you can grow your career and make a real impact.A chance to work with a highly engaged and high-performing team.A wide range of benefits, including 22 weeks paid parental leave, four weeks paid secondary caregivers leave, and six...
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IT Support Specialist
7 days ago
Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time**Job Summary**Milestone IT is currently working with a leading organization in the Information & Communication Technology sector, seeking an experienced IT Helpdesk Support Engineer to join their Help Desk & IT Support team.As a key member of the team, you will be responsible for providing Level 1 support to users, working closely with a small team of IT...
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Senior Customer Support Specialist
9 hours ago
Melbourne, Victoria, Australia Tait - Asia Pacific Full time{"title": "Senior Customer Support Specialist", "content": "About the OpportunityWe are seeking a highly skilled Senior Customer Support Specialist to join our Tait Asia Pacific Team in Melbourne. This is a fantastic opportunity for individuals looking to advance their careers in a supportive environment.This role is primarily responsible for providing...
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Customer Support Specialist
7 days ago
Melbourne, Victoria, Australia Xplor Full timeAbout the OpportunityXplor is seeking a highly skilled and motivated Customer Support Specialist to join our Global Operations team in Melbourne. As a key member of our team, you will play a critical role in delivering exceptional customer experiences and ensuring the highest level of satisfaction for our clients.Key Responsibilities:Provide timely and...
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Customer Support Specialist
4 days ago
Melbourne, Victoria, Australia Xplor Full timeAbout the OpportunityXplor is seeking a highly skilled and motivated Customer Support Specialist to join our Global Operations team in Melbourne. As a key member of our team, you will play a critical role in delivering exceptional customer experiences and ensuring the highest level of satisfaction for our clients.Key Responsibilities:Provide timely and...
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Customer Support Specialist
5 days ago
Melbourne, Victoria, Australia Mable Full timeAbout MableMable is a health-tech start-up that specializes in transforming home care in Australia through its innovative approach. As a related entity of Mable, HomeMade operates as a separate business, sharing a common vision for self-management.Job SummaryWe are seeking a highly skilled and empathetic Customer Support Specialist to join our team. As a...