Customer Service Representative

7 days ago


Bayside, New York, Australia Belgravia Leisure Full time

About the Role

BK Gymnastics is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer.

The successful candidate will be responsible for ensuring that all customers and their children have an exceptional experience from the moment they enter our facility.

Key Responsibilities:

  • Provide exceptional customer service and support to all customers and their children
  • Answer class enquiries and provide billing support
  • Ensure that all members are welcome and supported when in the Centre
  • Support the Centre Manager in customer engagement and retention programs
  • Ensure that all enquiries are being answered in a timely and efficient manner
  • Assist with stock control and ordering
  • Maintain a high standard of presentation in the Centre
  • Reception / Front desk duties
  • Ensure the confidentiality, credibility and safety of all members on site

Requirements

We are looking for an individual who:

  • Has a 'can-do' attitude and a customer service focus
  • Enjoys working with children
  • Has strong attention to detail
  • Has a proven history in customer service, administration or sport and recreation fields (an advantage but not essential)
  • Is available in key after school sport time-slots (3pm to 8pm Monday to Friday and Saturday morning to 2pm)

Benefits of Working with Us

BK Gymnastics offers a friendly and dynamic working environment, ongoing support and professional development opportunities.



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