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Customer Service Representative

1 month ago

Bayside, New York, Australia Belgravia Leisure Full time

About the Role

BK Gymnastics is seeking a Customer Service Officer to join our team. The primary purpose of this position is to ensure that all customers and their children have an exceptional experience from the moment they enter our facility.

Key Responsibilities

  • Ensure all members are welcome and supported when in the Centre
  • Support the Centre Manager in customer engagement and retention programs
  • Ensure all enquiries are being answered in a timely and efficient manner
  • Assist with stock control and ordering
  • Maintain a high standard of presentation in the Centre
  • Reception / Front desk duties
  • Ensure the confidentiality, credibility and safety of all members on site

Requirements

  • Must have a 'can-do' attitude and a customer service focus
  • Enjoy working with children
  • Strong attention to detail
  • Proven history in customer service, administration or sport and recreation fields an advantage but not essential
  • Availability in key after school sport time-slots (3pm to 8pm Monday to Friday and Saturday morning to 2pm)

About Us

BK Gymnastics offers a friendly and dynamic working environment, ongoing support and professional development opportunities.