Workforce Operations Coordinator

2 days ago

Melbourne, Victoria, Australia Claro Aged Care and Disability Services Full time
Company Overview

We put people at the centre of everything we do. Claro Aged Care and Disability Services is a progressive and rapidly growing organisation that removes barriers, increases life choices, and empowers people to have meaningful relationships and connections.

Job Description

This role plays a vital part in ensuring the delivery of reliable, quality, individually tailored, compliant customer care and solutions to our aged and disability customers.

  • We are seeking an experienced Workforce Coordinator to join our team in Melbourne, responsible for building and maintaining positive, long-term collaborative relationships with support workers.

The ideal candidate will have exceptional ability to work with autonomy and use initiative, high level of computer literacy with extensive experience in Microsoft Office and electronic data management systems.

Key Responsibilities
  • Rostering and Scheduling: Develop and maintain effective and compliant rosters that suit the needs of our business and clients while delivering exceptional customer service.
  • Employee Management: Manage ad hoc changes to employee or client availability, including leave and changes to work patterns.
  • Data Integrity: Maintain accurate record keeping and ensure data integrity.
  • Reporting: Create and interpret reports to forecast resourcing requirements and opportunities.
  • Time Management: Manage time effectively to ensure all queries are responded to within a reasonable timeframe.
Requirements

To be successful in this role, you will require:

  • Experience rostering, scheduling, and working with Support Workers/Customers in Aged Care or Disability services.
  • Awareness of aged care and disability service provision sector.
  • Exceptional ability to work with autonomy and use initiative.
  • Ability to meet deadlines; handling volumes of competing priorities and confidential matters whilst displaying discipline, accuracy, discretion and integrity.
  • Highly developed organisational skills, ability to maintain attention to detail whilst multi-tasking.
  • A high level of computer literacy with extensive experience in Microsoft Office and electronic data management systems.
Benefits

As a valued member of our team, you can expect:

  • $65,000 - $80,000 per annum salary, depending on experience.
  • Friendly team environment with a great community care spirit.
  • Free annual flu vaccination.
  • Employee Assistance Program for staff and their families.
  • Flexible work arrangements.
What's Next?

Please select the 'apply' button below to commence your application.

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