Import Client Services Representative

1 week ago


Melbourne, Victoria, Australia Pace Appointments Full time

About the Company

Pace Appointments is a leading recruitment agency specializing in placing top talent in the logistics and transportation industry.

About the Role

We are seeking a highly skilled and experienced Import Client Services Representative to join our client's dynamic Client Services Team. As the primary point of contact for a portfolio of clients, you will be responsible for proactively managing their complete supply chain requirements.

Key Responsibilities

  • Manage purchase orders from order placement through to arrival, clearance, and delivery
  • Respond to client queries and provide solutions to their shipping requirements
  • Collaborate with the Client Services team to ensure a positive result is reached at all times

Requirements

  • 2+ years of experience in import sea freight or customer service within the international forwarding industry
  • Working knowledge of Cargowise One system
  • Excellent customer service skills and a focus on delivering exceptional results

What We Offer

  • Negotiable salary commensurate with experience
  • Opportunity to work with a dynamic and innovative company
  • Collaborative and supportive team environment

About the Team

The Client Services team at Pace Appointments is dedicated to providing exceptional service to our clients. We are a close-knit team that values collaboration, innovation, and customer satisfaction.



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