Import Client Services Representative
1 week ago
About the Company
Pace Appointments is a leading recruitment agency specializing in placing top talent in the logistics and transportation industry.
About the Role
We are seeking a highly skilled and experienced Import Client Services Representative to join our client's dynamic Client Services Team. As the primary point of contact for a portfolio of clients, you will be responsible for proactively managing their complete supply chain requirements.
Key Responsibilities
- Manage purchase orders from order placement through to arrival, clearance, and delivery
- Respond to client queries and provide solutions to their shipping requirements
- Collaborate with the Client Services team to ensure a positive result is reached at all times
Requirements
- 2+ years of experience in import sea freight or customer service within the international forwarding industry
- Working knowledge of Cargowise One system
- Excellent customer service skills and a focus on delivering exceptional results
What We Offer
- Negotiable salary commensurate with experience
- Opportunity to work with a dynamic and innovative company
- Collaborative and supportive team environment
About the Team
The Client Services team at Pace Appointments is dedicated to providing exceptional service to our clients. We are a close-knit team that values collaboration, innovation, and customer satisfaction.
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