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Client Services Representative
2 months ago
Customer Service (International Freight Forwarding)
Company Overview:Pace Appointments is collaborating with a prominent International Freight Forwarder seeking a dedicated Customer Service professional to enhance their dynamic Client Services team.
Role Overview:
An exciting opportunity has arisen due to an internal promotion within a thriving Client Services Department. This full-time, permanent role involves managing purchase orders, providing quotes, tracking cargo, and compiling data to generate reports for both clients and internal teams. You will also be responsible for troubleshooting issues and guiding clients through shipping processes related to their import needs.
Candidate Profile:
The ideal candidate will possess recent experience in customer service or administration specifically within the international freight forwarding sector. A solid understanding of the Cargowise One operating system is essential. You should be dependable, organized, and focused on delivering exceptional customer service.
Important Note:
This position is exclusively available to Australian residents.
