Client Service Representative
2 months ago
Fuse Recruitment is seeking recent or soon-to-be graduates to join our prestigious client as Service Specialists. This client is renowned for their exceptional work environment and has received multiple accolades, including Employer of Choice and Top Mortgage Employer.
Key Responsibilities- Provide expert advice and support to clients regarding their financial products.
- Produce and manage customer communications, including correspondence and reports.
- Participate in continuous improvement processes to enhance customer experience and operational efficiency.
- Maintain accurate records of client interactions and service details.
- Inclusive Culture: Commitment to diversity, equity, and inclusion, with initiatives to support employees' mental health, well-being, and career development.
- State-of-the-Art Office: Enjoy daily fruit, snacks, breakfast, a games room, breakout areas, a yoga & mindfulness room, and a prayer room.
- Health and Wellbeing: Subsidised gym/physical health, health insurance, and skin checks.
- Community Engagement: Participate in a community giving program, regular team activities, and the KidsCo school holiday program.
- Graduate Buddy System: Benefit from a supportive fellow graduate buddy system.
- Full Australian working rights – Australian/NZ Citizen or Australian Permanent Resident.
- Degree qualification or higher within the past 3 years.
- Achieved a credit average (65%) or higher.
- Excellent communication and relationship-building skills.
- Exceptional customer service skills.
- Strong team orientation and capability.
- Application: Submit your CV outlining your suitability for the role.
- One-way Video Interview: Complete a one-way video interview and a short questionnaire.
- Interview with Fuse: Our graduate talent recruiter will contact you to discuss your application and arrange either a face-to-face or virtual interview.
- Interview with Preferred Program Partners: Meet with your preferred companies, either face-to-face or virtually.
- Start Your New Role: Begin your exciting career as a Service Specialist
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