Customer Experience Strategist

6 days ago

Brisbane, Queensland, Australia beBeeCoordinatormanagement Full time $60,000 - $90,000
Group Reservations Coordinator

We are seeking a skilled Group Reservations Coordinator to join our team. Based in Brisbane, this role will play a pivotal part in delivering exceptional customer experiences for our guests.

About the Job:

  • A minimum of 18 months of reservations or front office experience, with exposure to group reservations is required.
  • Outstanding organisational and time management skills are essential.
  • Exceptional attention to detail is required.
  • Excellent verbal and written communication skills are necessary.
  • The ability to multitask and work efficiently and accurately in a busy environment is key.
  • Previous experience with either Opera or Protel is desirable.
  • Strong knowledge of Microsoft Office programs is essential.
  • A positive attitude and the ability to influence guest decisions is required.
  • Availability to work weekends or weekdays is necessary.

About You:

We are looking for someone who is passionate about customer service, has excellent phone manner, and problem-solving skills. If you have a caring nature and enjoy working in a fast-paced environment, we want to hear from you

Perks and Benefits:

  • A supportive, friendly team culture.
  • Global hotel discounts for yourself and your family and friends.
  • Travel and wellness discounts.
  • Paid Birthday leave to celebrate the day and eat cake.
  • Food & Beverage discounts at our cool bars with amazing views.
  • Leave options to attend to the things in life that are important to you.
  • Paid parental leave.
  • International exchange opportunities.
  • Learning & career progression.
  • Community - Giving back out there, feels extra good in here.
  • Recognition and your chance to shine.

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