Retail Customer Experience Specialist

12 hours ago


Brisbane, Queensland, Australia beBeeCustomer Full time $35,000 - $55,000

Job Title: Passenger Service Agent

Job Description:

We are seeking a highly skilled Customer Service Reviewer to visit retail outlets and gather feedback on the store presentation, service, and overall customer experience.

This role involves observing and documenting the shopping experience as a customer, then providing detailed surveys about their interactions. The ideal candidate has an eye for detail, excellent communication skills, and access to the internet.

The number of assignments available will depend on your availability, ability to complete tasks successfully, location, willingness to travel, flexibility, and reliability.

Surveys can take anywhere from 10 minutes to 1 hour to complete. We offer a unique opportunity to make a real difference in the retail industry by providing valuable insights to our clients.

 

Required Skills and Qualifications:
  • An eye for detail and ability to observe and document the shopping experience
  • Excellent communication skills and ability to provide clear and concise feedback
  • Access to the internet and ability to complete online surveys

 

Benefits:

This role offers a flexible schedule and the opportunity to work with some of Australia and New Zealand's leading retail brands. You will be able to contribute to improving the customer experience and making a positive impact on the industry.

 

What You Can Expect:

You will be required to complete online surveys and provide feedback on your experiences. This role is perfect for someone who is detail-oriented, reliable, and has excellent communication skills.



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