Customer Service Experience Specialist

11 hours ago


Brisbane, Queensland, Australia beBeeService Full time $76,115 - $78,000
Job Title:

Customer Service Experience Specialist

Location: Queensland, Australia

Job Description:

This role involves evaluating customer service experiences at retail outlets. As a Customer Service Experience Specialist, you will be responsible for observing and reporting on store presentation, service quality, selling skills, and overall cleanliness.

Key Responsibilities Include:

  • Posing as a customer to make detailed observations about the experience
  • Completing online surveys about the experience
  • Providing valuable feedback to clients to help them improve their customer service standards
Requirements:

To be successful in this role, you will need to have an eye for detail, good communication skills, and access to the internet.

Additional Requirements Include:

  • Being reliable and flexible
  • Having a good memory and being able to accurately complete surveys
Benefits:

This is a great opportunity to gain valuable experience in customer service and contribute to the improvement of retail services.



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