Customer Experience Specialist
3 days ago
Zap Fitness 24/7 is a leading health and fitness provider with a strong presence across Australia.
About the RoleThis part-time position, consisting of 27 hours per week, reports directly to the State Performance Manager. The successful candidate will be responsible for delivering an exceptional member experience while fostering key relationships with our valued customers.
Key Responsibilities- Drive member growth and sales through premium customer service
- Maintain high levels of care and retention for existing members
- Perform various administrative duties as required
- Demonstrated success in a fast-paced premium customer service environment
- Prioritization of health and fitness interests
- Intermediate computer skills
- Excellent oral and written communication and presentation skills
- Able to work autonomously
- Availability to work Saturdays and select weekdays
- Desirable: previous sales experience
- Highest hourly rate available in the industry, plus commission incentives
- Free gym membership to practice what you preach
- Benefits package includes anniversary leave days and additional free gym memberships for friends and family
- Career opportunities within Asia Pacific's largest diversified fitness group
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