Key Customer Experience Specialist
18 hours ago
This is a Customer Service Officer opportunity in Dandenong, Victoria. The role offers a salary of $34.59 per hour.
Company Overview:
- Hudson Australia is a leading recruitment agency.
Job Description:
This role will be the first point of contact for customers in the service centre, offering digital transactions and information to set the tone for a positive customer experience.
- The ideal candidate will provide exceptional customer service by leveraging digital platforms and online services to meet customer needs effectively.
- The customer service officer will deliver services that provide timely, accurate and efficient information and assistance to the Victorian community.
Required Skills and Qualifications:
- Demonstrated experience in providing excellent customer service in a service centre or frontline service environment.
- A good driving record with no serious or repeated Road Safety breaches in the last 5 years.
- Ability to work in both a seated and standing position.
- Flexible to work a variety of different hours each week.
- Available to work 20-38 hours per week.
- Willingness to work flexibly within operational hours.
- Ability to travel within the area and neighbouring centres as per the needs of the business.
- Must have a valid Police Clearance check and Full Work Rights to work in Australia.
Benefits:
- Possible 6 Month Extension.
- Support, Training and Progression.
- 100% Onsite, Parking available.
Location: Dandenong, Victoria.
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