Key Customer Experience Specialist

18 hours ago


Bayside, New York, Australia Hudson Full time

This is a Customer Service Officer opportunity in Dandenong, Victoria. The role offers a salary of $34.59 per hour.

Company Overview:

  • Hudson Australia is a leading recruitment agency.

Job Description:

This role will be the first point of contact for customers in the service centre, offering digital transactions and information to set the tone for a positive customer experience.

  • The ideal candidate will provide exceptional customer service by leveraging digital platforms and online services to meet customer needs effectively.
  • The customer service officer will deliver services that provide timely, accurate and efficient information and assistance to the Victorian community.

Required Skills and Qualifications:

  • Demonstrated experience in providing excellent customer service in a service centre or frontline service environment.
  • A good driving record with no serious or repeated Road Safety breaches in the last 5 years.
  • Ability to work in both a seated and standing position.
  • Flexible to work a variety of different hours each week.
  • Available to work 20-38 hours per week.
  • Willingness to work flexibly within operational hours.
  • Ability to travel within the area and neighbouring centres as per the needs of the business.
  • Must have a valid Police Clearance check and Full Work Rights to work in Australia.

Benefits:

  • Possible 6 Month Extension.
  • Support, Training and Progression.
  • 100% Onsite, Parking available.

Location: Dandenong, Victoria.



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