
Senior Administrative Specialist
1 week ago
Job Overview
The Client Services Officer is a multifaceted administrative role accountable to the Administration Manager and boasts a close working relationship with senior managers responsible for individual portfolios. The incumbent is responsible for undertaking a range of administrative and business-related activities, ensuring a high level of customer service is consistently provided and maintained.
- Provide proactive administrative support to senior management and staff.
- Maintain accurate and up-to-date records and databases.
- Develop and implement efficient business processes and procedures.
- Deliver exceptional customer service to internal and external clients.
Key Responsibilities
- Administrative Support: Provide comprehensive administrative assistance to senior management and staff, ensuring seamless day-to-day operations.
- Record Keeping: Maintain accurate and reliable records and databases, ensuring compliance with organizational standards.
- Business Process Improvement: Develop and implement effective business processes and procedures, enhancing operational efficiency and productivity.
- Customer Service: Deliver exceptional customer service to internal and external clients, fostering positive relationships and exceeding expectations.
Requirements
- Australian citizenship or permanent residency.
- High school diploma or equivalent qualification.
- Prior experience in an administration role.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a collaborative team.
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