On-Site Technical Support Expert

1 week ago


Brisbane, Queensland, Australia beBeeSupport Full time $90,000 - $120,000

**Job Overview**

We are seeking a highly skilled and motivated On-Site Support Specialist to join our team. This individual will be responsible for providing exceptional technical support to our clients across various sites in the Brisbane region.

**Key Responsibilities:**

- Deliver traditional L2 support services to our customers, ensuring prompt and efficient resolution of technical issues.

- Collaborate with cross-functional teams to ensure seamless service delivery and customer satisfaction.

- Stay up-to-date with industry trends and technological advancements to provide expert advice and guidance to our clients.

**Requirements:**

- Recent experience in providing L1 and L2 support is essential.

- Previous experience working for an MSP would be highly beneficial.

- Possess a valid driver's license and have excellent interpersonal skills.

**Benefits:**

- Enjoy monthly social events and access to an on-site gym.

- Receive a company car and paid certification/training time.

- Participate in regular 1-on-1 career planning sessions and development opportunities.



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