Technical Support Expert

11 hours ago

Brisbane, Queensland, Australia beBeeCustomer Full time $90,000 - $110,000

Excel in Customer Service

We are seeking a skilled Technical Support Expert to showcase our cutting-edge technology and provide unparalleled service. This is an exciting opportunity to be part of a high-performing team that innovates and impacts.

Your Key Contributions:

You will leverage your exceptional support skills to solve problems, deliver technical solutions, and ensure customer satisfaction. You will serve as the bridge between our customers and our innovative products, working closely with our sales and engineering teams to ensure a seamless experience.

Your Responsibilities:

  • Deliver high-quality technical support and maintain customer service excellence.
  • Resolve incidents and issues efficiently and accurately.
  • Manage hardware returns and ensure customers are informed throughout the process.
  • Cultivate lasting relationships with customers, fostering retention and encouraging expansion.
  • Perform administrative tasks and record technical support activities meticulously.

Your Success Factors:

  • Excellent customer service skills, with advanced proficiency in written and oral communication.
  • Flexibility to work varying hours, including early mornings or late evenings, to accommodate different time zones.
  • Familiarity with CRM systems such as HubSpot, Jira, or Zendesk.
  • Strong analytical, problem-solving, and troubleshooting skills, with attention to detail.

What We Offer:

You will have the opportunity to work on groundbreaking technology, enjoy a dynamic and collaborative work environment, competitive compensation, and opportunities for professional growth and development.

  • Technical Support Expert

    7 hours ago

    Brisbane, Queensland, Australia beBeeService Full time $65,000 - $85,000

    Job OverviewWe are seeking skilled professionals to join our team as Remote Service Desk Specialists.Provide technical support for various environments, escalating issues and serving as a subject matter expert.Deliver support for cloud infrastructure, performing a wide range of technical tasks.Collaborate on project teams to deploy solutions for customers...

  • Automotive Technical Support Expert

    14 hours ago

    Brisbane, Queensland, Australia beBeeTechnical Full time $90,000 - $120,000

    Automotive Technical Support Expert**Job Overview:** Automotive technical support experts play a vital role in ensuring seamless customer experiences. In this position, you will provide expert technical guidance to our customer service teams and external partners.**Key Responsibilities:Technical Collaboration: Collaborate with cross-functional teams,...

  • Technical Support Expert

    2 days ago

    Brisbane, Queensland, Australia beBeeService Full time $80,000 - $123,456

    Are you a customer service expert seeking a new challenge in technical support?Job DescriptionWe are looking for a skilled Service Desk Analyst to join our team in Brisbane. As a key member of our Technology Division, you will provide high-quality technical support to our employees and clients.Your role will involve providing assistance over the phone, via...

  • Expert Technical Support Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeTechnicalExpertise Full time $90,000 - $120,000

    Job RoleThe Technical Service Representative plays a critical role in delivering expert support and technical assistance to customers.Main Responsibilities:We are seeking a highly skilled individual to assist with Assembly, Commissioning, and Integration tasks according to strict quality standards.Capturing user feedback during training and live fire...

  • Expert Technical Support Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeFieldSupport Full time $70,000 - $90,000

    Technical Support SpecialistWe are seeking a skilled technical support specialist to join our organization. As a technical support specialist, you will be responsible for providing expert technical assistance to clients on-site.Key Responsibilities:Troubleshoot and repair complex electronic devices such as computers, printers, and other equipmentAssist with...

  • Expert Technical Support Role

    3 days ago

    Brisbane, Queensland, Australia beBeeSecurity Full time $100,000 - $125,000

    Job Title:Technical Support ExpertThis is a challenging role that requires expertise in Microsoft cloud environments.

  • Technical Expert

    3 days ago

    Brisbane, Queensland, Australia beBeeExpert Full time $90,000 - $120,000

    **Job Overview:** As a technical expert, you will play a vital role in providing expert technical support to clients. This includes onsite and remote assistance for hardware, software, and network issues.Main Responsibilities:Provide technical assistance for hardware, software, and network issues.Maintain and support desktop, laptop, printers, mobile devices...

  • Technical Mobility Support Expert

    2 days ago

    Brisbane, Queensland, Australia beBeeMobility Full time $80,000 - $112,000

    Job SummaryWe are seeking a highly skilled Technical Mobility Support Expert to join our team. This role will be responsible for providing key support to Customer Service Agents, Technicians, and Towing Operators in assisting customers with vehicle mobility incidents.Key Responsibilities:Collaborate with various teams to develop the roadside assistance...

  • Expert Technical Support Professional

    1 week ago

    Brisbane, Queensland, Australia beBeeCareer Full time $80,000 - $110,000

    Job OverviewWe are a socially responsible organization dedicated to creating positive impact in communities. Our mission is to support clients whose work directly benefits society, safety, and wellbeing.This role offers an exciting opportunity to make a difference every day by providing exceptional technical assistance to internal and external stakeholders,...

  • Technical Expert

    2 weeks ago

    Brisbane, Queensland, Australia beBeeTechnical Full time $85,000 - $105,000

    Job Title: Technical ExpertThis key role is centered around providing onsite and remote technical assistance to ensure seamless end-user experiences.About the Position:Maintain and support desktop, laptop, printers, mobile devices for smooth operation.Effectively manage and resolve helpdesk tickets in a timely manner.Collaborate on the installation,...