Meetings & Events Coordinator

3 weeks ago

Sydney, New South Wales, Australia Accor Full time

Develop your career with Accor, one of the leading hospitality companies in Australia. As a Meetings & Events Coordinator, you will play a key role in delivering exceptional experiences for our clients. In this dynamic role, you will work closely with our Meetings & Events Manager to manage the end-to-end process for events, including weddings and social gatherings. Your attention to detail and ability to multitask will ensure that every event is meticulously managed to create memorable experiences for our clients.

Key Responsibilities:

  • Assist the Meetings & Events Manager in preparing and following up on meetings and event proposals, ensuring all details such as venue, function, menu, and accommodation are covered.
  • Work with the Meetings & Events Manager to develop comprehensive quotations for meetings, including venue and function costs, and liaise with clients throughout the process.
  • Oversee the complete organisation of events from confirmation to post-event follow-up, ensuring high levels of client satisfaction.
  • Coordinate and host on-site familiarisation tours and site inspections for potential clients, including follow-up communication.
  • Actively participate in weekly Meetings & Events Order meetings and sales meetings, while respecting confidentiality.
  • Maximise the use of Accor's loyalty programs, including Accor Live Limitless and ALL Meeting Planner, to drive business performance.
  • Provide hands-on assistance with setting up, servicing, and packing down events to ensure smooth operations.
  • Coordinate with hotel departments, such as Food & Beverage and Maintenance, to ensure all preparations are completed and guest needs are prioritised.
  • Support the planning and execution of weddings and social events in collaboration with the Meetings & Events Manager.
  • Be flexible with your working hours to meet business needs and provide assistance wherever required, ensuring the success of every event.
  • Assist in managing food and beverage services within conferencing and outside catering areas as needed.

What You Bring:

  • Previous experience in events coordination, ideally within a hotel or hospitality environment.
  • Strong organisational skills with attention to detail and a focus on client satisfaction.
  • Excellent communication skills and the ability to work collaboratively across departments.
  • Proficiency in Microsoft Office and a willingness to learn sales systems.
  • A proactive, hands-on approach with the ability to multitask and adapt to a fast-paced environment.

Accor Benefits:

  • Discounted car parking, free barista coffee, and free dry cleaning.
  • Hotel discounts of up to 70% off worldwide – affordable holidays await.
  • Access to Accor Academy and Typsy training platforms for career growth.
  • Opportunities to develop within Accor, with over 400 hotels in Australia and New Zealand, and 5000 globally.

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