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Retail Team Leader

2 months ago

Mackay, Queensland, Australia Frontline Retail Regional QLD & NT Full time
About the Company

Frontline Retail Regional QLD & NT is a leading retail company in Australia, recognized for delivering high-quality products and exceptional customer service. We value our employees and provide opportunities for career advancement in a dynamic and growing business.

About the Position

As a Team Leader, you will lead a team of up to 5 passionate individuals, driving the store's performance and ensuring exceptional customer service. You'll have the opportunity to grow and develop in a supportive environment with a lifestyle-promoting roster.

Key Responsibilities
  • Lead a team of sales associates and provide guidance on sales techniques and customer service.
  • Monitor and analyze sales performance, identifying areas for improvement and implementing strategies to increase sales.
  • Develop and maintain a positive and productive team culture, promoting a collaborative and supportive work environment.
  • Ensure exceptional customer service, responding to customer complaints and resolving issues in a timely and professional manner.
Requirements
  • Proven leadership experience in retail management, with a strong track record of driving sales performance and improving customer satisfaction.
  • Strong communication and people management skills, with the ability to motivate and inspire your team.
  • A commitment to providing excellent customer service and driving sales performance.
  • Ability to thrive in a fast-paced, hands-on environment.
Benefits
  • Competitive salary package with generous staff discounts.
  • Balanced roster for a great work-life balance.
  • Career development opportunities in a growing company.
  • Supportive, positive team culture.