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Job Overview

We empower guests to enhance their well-being during travel.

Key Responsibilities
  • Redirect incoming calls to relevant departments.
  • Analyse and tailor guest requests to meet individual needs.
  • Handle hotel outlet reservations or guest orders.
  • Assist with guest bookings, exceeding expectations through engagement.
  • Build relationships with existing and new guests, fostering loyalty.
Required Skills
  • Strong written and verbal communication skills.
  • Relevant experience in a similar role.
  • Working rights in Australia.
  • Self-motivation in a fast-paced environment.
Benefits

As a member of our team, you will have opportunities for growth and development in a dynamic environment.