Claims Resolution Specialist

6 days ago


North Lakes, Queensland, Australia Auto & General Full time

About the Role: Auto & General is seeking a skilled Claims Resolution Specialist to provide exceptional claims service, ensuring timely and accurate resolution of assigned cases.

Key Responsibilities:

  • To determine proper policy coverage and conclude investigations with minimal delays.
  • To evaluate and negotiate assigned cases efficiently.

Requirements:

  • No prior insurance experience required; however, relevant skills will be highly regarded.
  • A keen eye for detail and well-grounded negotiation and communication skills are essential.
  • Ability to effectively handle conflicts and manage time efficiently.
  • Strong decision-making capabilities and self-motivation to work independently.
  • Previous debt collection, paralegal, or insurance claims experience will be advantageous.

What We Offer: A competitive salary range of approximately $60,000 - $80,000 per annum, depending on location and experience. This role offers opportunities for growth and development within a dynamic organization.



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