
Accessible Services Manager
5 days ago
We provide services to support individuals with a disability and frail aged people in rural areas.
Our goal is to deliver high-quality services, improve customer outcomes, and expand our operations throughout Victoria and NSW.
About the RoleAs a leader, you will oversee our disability service based in Albury/Wodonga, driving standards, capability, and key performance measures.
You will inspire and guide your team to achieve great things, ensuring our customers enjoy the outcomes they seek.
Key Responsibilities- Leadership - drive team performance, set clear expectations, and monitor KPIs
- Culture - foster a culture of excellence, enhance customer experience, and align team members to organizational goals
- Stakeholder Engagement - build meaningful relationships with stakeholders, including customers, partners, and community groups
- Operational Oversight - manage day-to-day service delivery, ensuring efficiency, quality, and compliance
- Tertiary qualification in Disability, Community Services, or Social Services
- Minimum three years' experience in operations leadership in complex care within the NDIS-era disability sector
- Flexible working environment
- Salary packaging benefits
- Competitive salary
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